Delivery Information

Postage and packaging is charged to the customer at cost price, I have no interest in profiteering from such activity. Please note that delivery to areas outside of the European Union may be subject to additional customs charges/ tax and duty charges. It is the customers duty to pay these additional charges. Please check with your local Government for information prior to ordering

JPW Instruments ship all products worldwide. This includes Low Whistles, Irish Whistles, Whistle cases and the services offered. Every product is dispatched within three working days unless otherwise stated within the product description. All instruments are shipped in thick walled postal tubes with each instrument placed in it's free carry bag and further wrapped in bubble wrap to prevent crushing or damage from impact. Instrument bags purchased separately from JPW Instruments are packaged in padded bags lined with bubble wrap for further protection.

I use Royal Mail and Parcelforce for shipping all products as they have proven to be the most reliable service. It is standard practice for JPW Instruments to offer postage services with insured and tracked delivery options. This helps to ensure in the event of loss or damage in transit that both customer and myself are covered. Offering tracked and signed for delivery gives the customer peace of mind and gives me peace of mind knowing your purchase has arrived safely. All products shipped from JPW Instruments can be tracked throughout their journey to you allowing you to make arrangements to be home or at your workplace at the right time to receive your item(s).